Contact information

Contact Information

If you have any questions regarding your order, our products, or our policies, please contact us using the information below.

We aim to respond to all inquiries as quickly as possible.

Customer Support

Email: billbaseusa@gmail.com

Our customer support team is available to assist you with:

  • Order inquiries

  • Shipping questions

  • Returns and refunds

  • Product information

  • General support

Please include your order number when contacting us regarding an existing order so we can assist you more efficiently.

Business Information

Brand Name: Billbase

Fulfillment Partner Warehouse:
2051 Old Coochs Bridge Rd
Newark, DE 19702
United States

Response Time

We strive to respond to all customer inquiries within 1–2 business days.

Response times may vary during holidays, high-volume periods, or promotional campaigns.